Hanoi La Castela Hotel
What Guests Say
The location was amazing. Most of the worth visiting places in Old Quarters is walking distance from this hotel. The staff was super nice. They were very helpful. They went out of their way to make us comfortable. One of our fellow traveller forgot his wallet at a restaurant late one night. The night manager of the hotel gave us his bike so that we could quickly go and collect it. The same person prepared breakfast for us at 5 in the morning on the day we were checking out. Shout out to the staff at this hotel.
Gaurav
April 2024
The hotel is located in a convenient area, near St Joseph's Cathedral and plenty of restaurants with tasty local food. It is just a 10 minutes walk from Hoan Kiem lake. In terms of facilities, it is great and certainly worth the money paid. But apart from these, the one thing that stood out was the hospitality and friendliness of the staff, especially the receptionist Anna and Pii. Both are excellent, especially Pii who manned the reception for 2 out of the 3 days of our stay there. We were greeted and welcomed whenever we returned to the hotel and Pii even suggested and escorted us to a hidden cafe nearby that serves a delicious cup of coconut egg coffee (we completely missed the place even though we have walked passed it many times because of the hidden entrance). Although breakfast was not a buffet, it was sufficient and delicious, especially the fried noodles.
Eu
October 2023
Excellent hotel in a convenient location. The owner is lovely and he makes you feel welcomed from the moment you enter. He's keen to share some recommendations about local food places and nearby attractions if you wish. This hotel has a beautiful design with carefully chosen details. Rooms are spacious and comfortable, with pleasent lighting. WiFi works well. The bathroom is well equipped (hairdryer etc) and clean. Room service done daily (they provide new water bottles as well) Breakfast is freshly made and tasty, with few options. I'd definitely stay there again!
Daria
July 2023
Tommy his wife and the complete hotel staff are the most loving and caring people. I've lost my dog during a walk and they went out with me on the motorbike searching, putting up papers, Facebook posts and tried everything so I can get her back. They've been really worried about me and my well being and even helped me with my flight booking and transport and ate with me lovely healthy chicken soup. They work so unbelievably hard and you can still see the ptpid, love and happiness when they both look at each other and talk about their hotel. The hotel is super clean, perfect location comfy beds quiet Also absolut perfect location for foodies, best Street food is all around it.
Sandra
September 2022
Location is excellent. It's very near to several restaurants mentioned in the Michelin Guide. The staff is warm and nice.
Ta-wei
January 2024
Premium location! Can easily walk to plenty of restaurants and the night market. Lily at the reception was very helpful and accommodating. Breakfast options was yummy especially the fried rice and Singaporean noodles. Hotel has elevator and umbrellas.
Paul
September 2023
The location of the hotel is right in the center and near everything! The staff of the hotel is very helpful (Tommy you are the best!) We came earlier than the check in and they gave us a place to refresh and leave our belongings, helped us with tourist information and booking of a limousine for our next destination. The room itself is very big with comfy bed and the shower was big. All in all, the hotel is a good value for your money and we will definitely will come back.
Shiran
September 2022
Excellent location, within walking distance of all of Old Quarter. Staff very friendly, helpful, spent time showing map and key areas to see etc. Room (suite with balcony) very nice and spacious overlooking typical Old Quarter street.
Becky
August 2023
Great little spot on a slightly less traveled street. Close to all Old Quarter things. Room was nice and clean with AC. Tommy out host was great and knowledgeable about the areas attractions and food spots.
Marc
February 2023
The location of the hotel is a big plus, it is located in the heart of the city center, old quarter. Rooms large, with all amenities, comfortable bed, cleanliness, washed bathroom. Definitely a standout factor is the customer service, the hotel manager Mr. Tommy is very polite, always helpful, tries to make your stay in Hanoi the best possible. I definitely recommend everyone to stay here, you will not be disappointed.
Paweł
September 2022
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